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FAQ
We are alway happy to answer any questions you may have. Ask away.
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What Is The Cancellation Policy?Reservations will be secured with a 50% deposit (Before Taxes). If you cancel your reservation... …15 days or more prior to your arrival date, we will refund the deposit minus a 5% fee. ... 0 to 14 days prior to your arrival the deposit will be non-refundable. NOTE: If you cancel your reservation more than 180 days from the date your deposit was received, we will need to deduct an additional $100 USD from your refund to cover the international wire fee. GROUP RESERVATIONS If your reservation is part of a group block... 100% of your reservation will be charged within 6 months of your arrival. Your reservation can be canceled without charge 6 months or more before arrival. Within 6 months of your arrival date the reservation is non-refundable.
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How Far Is The Property From Town?Not far! It is about a 10 min drive to Cerritos, 8 min drive to El Pescadero town, and a 10 min drive to downtown Todos Santos.
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Do I Have To Rent A Car?100% yes! We are located off the beaten path along with most gems in the area. So to properly explore all this magical area has to offer, a car is the way to go. There are no taxis, ubers, or public transportation. Remember – the pavement ends, adventure begins.
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Is There A Resturant Or Bar On The Premises?Yes! However, we are only serving breakfast, light snacks, or a cooler for poolside or the beach. We have so many great restaurants to recommend for dinner nearby after you watch the incredible desert sunset with us. A transformed old Range Rover Car has been transformed into a bar with a firepit filled with everything a good vacation in Mexico requires – Margeritas, Mezcalitas, and Cervezas
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What Time Is Check In?3:30pm – 8:30pm. We HIGHLY recommend coming before 6pm in the daylight. It is an adventurous road coming in and you will appreciate getting settled before dark if you can!
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How Far To The Nearest Swiming Beach?Tribu Pescadero is our Desert location but you can see the beach from our hotel. San Pedrito Surf Break (advanced wave) and a beach bar are just 5-10 min e-Bike or Side by Side ride away (on-site rentals available). But the best Swim Beach is Cerritos Beach (beginner wave) which is a short drive by car (less than 10 min) or back roads on the bikes.
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How Far Is The Nearest Surf Break?For Advanced Surfers, San Pedrito Surf Break is just 5-10 min e-Bike or Dune Buggy ride away (on-site rentals available). For Beginner Surfers: Cerritos Beach is the perfect spot for beginners. Just a short drive by car (less than 10 min) or even shorter by e-Bike or Dune Buggy if you take the back roads.
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Is The Pool Heated?It is heated only by Mother Nature! It can get pretty brisk in the winter months,but it is perfect during late Spring through mid-Fall.
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What Kind Of Activities Do You Have?Yoga Classes Bootcamp Classes Temazcal (Sweat lodge) – by reservation In-house massages – by reservation View our Experiences page for more activities.
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Is Your Property Enviromentally Friendly?Yes, we strive to be in harmony with nature, and we operate on solar power. We also have modern power backup if required.
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Communing With NatureYou will be stunned with the star filled black skies and the sounds of nature surrounding the property. Although we fumigate regularly, it could be that you might find a few of nature’s critters enjoying the property as well. Just let us know, and we’ll escort any critters off the property.
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Is This A Kid-Friendly Property?Adventurous children ages 15 and up are allowed on property
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Is This A Pet-Friendly Property?Sorry, no pets allowed.
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What About The Noise Levels?Loud behavior or music is not allowed at any time. Please help us maintain the peaceful zen-like atmosphere of our property. Quiet hours are observed from 10:00 pm to 8:00 am.
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What Are The Quiet HoursQuiet hours are observed from 10:00 pm to 8:00 am.
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Is This Property Wheelchair Accessible?Although our property is flat, access to all the different areas are via paths made of sand
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Do You Offer WIFI?Yes! We have great wifi through Starlink.
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Is There Drinking Water Provided?Yes! You will find glass bottles with filtered water in your unit. You can refill them at our water refill station.
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Do You Offer Housekeeping Services?Yes, we provide daily housekeeping services. If there is any requests outside of daily housekeeping services please contact the office.
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Can I Have Guests Over?Registered guests only, please
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